Cookie Policy for Kindly Companions

This Cookie Policy explains how Kindly Companions (“we,” “our,” “us”) uses cookies and similar technologies on our website (https://kindlycompanions.co.uk). By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, improve user experience, and provide valuable analytics. Cookies may store information such as your preferences, login details, or tracking data for analytics and advertising purposes.

Types of Cookies We Use

1. Necessary Cookies

These cookies are essential for the website’s functionality and cannot be disabled. They enable core features like page navigation, booking services, and security.

  • Examples:
  • Cookies used by the Amelia booking system to process and manage appointments.
  • Cookies required for secure payment processing via Square.

2. Analytics Cookies

These cookies collect information about how visitors use our website. They help us analyze traffic, identify popular pages, and improve our website’s performance.

  • Examples:
  • Google Analytics: Tracks user interactions and provides anonymized insights.
  • Performance tracking cookies for monitoring website functionality.

3. Advertising and Tracking Cookies

These cookies are used to deliver relevant advertisements to users and track the performance of our marketing campaigns.

  • Examples:
  • Google AdSense: Displays personalized ads based on your browsing behavior.
  • Facebook Pixel: Tracks user interactions to optimize and measure the effectiveness of our Facebook advertising campaigns.

4. Functional Cookies

These cookies enable additional features and personalization, such as remembering your preferences.

  • Examples:
  • Cookies that remember your language or region preferences.
  • Cookies for live chat functionality (if applicable).

5. Third-Party Service Cookies

Some cookies are set by third-party services integrated into our website to enhance functionality.

  • Examples:
  • Square: For secure payment processing (we do not store card details; all processing is handled by Square).
  • YouTube or Vimeo: For tracking interactions with embedded videos.

How We Use Cookies

We use cookies to:

  • Ensure the proper functionality of our booking and payment systems.
  • Provide a better user experience.
  • Analyze website performance and usage.
  • Deliver personalized advertisements.
  • Measure and improve the effectiveness of marketing campaigns.

Third-Party Cookies

Some cookies on our website are set by third-party providers. These include:

  • Amelia: For managing bookings and appointments.
  • Google: For analytics and advertising (e.g., Google Analytics, Google AdSense).
  • Facebook: For advertising and tracking user interactions.
  • Square: For secure payment processing (we do not store payment details; Square handles all sensitive information).
  • YouTube/Vimeo: For tracking video interactions.

These third parties have their own cookie and privacy policies. We recommend reviewing them to understand how they handle your data.

Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

You can also manage your preferences directly on our website through the cookie consent banner.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

  • Email: support@kindlycompanions.com
  • Postal Address: Kindly Companions, UK

By continuing to use our website, you agree to the use of cookies as outlined in this policy.